At our website, we strive to provide our customers with high-quality products and exceptional customer service. If for any reason you are not satisfied with your purchase, we offer a hassle-free return and refund policy.
RETURNS
Our return policy lasts 30 days from the date of purchase. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact our customer service team at [email protected] with your order number and the reason for the return. Our team will provide you with further instructions on how to proceed with the return.
REFUNDS
Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your bank or credit card issuer's policies.
EXCHANGES
We only replace items if they are defective or damaged upon arrival. If you need to exchange it for the same item, please contact our customer service team at [email protected] with your order number and a description of the defect or damage.
SHIPPING
To return your product, please mail your product to: [email protected]
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
CONTACT US
If you have any questions about our return and refund policy, please contact our customer service team at [email protected]. We are always happy to help!